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ALL CLASSES​

• Classes run throughout the year apart from when from Amy is on holiday. Advance notice will be given via email.

• Classes are run on a monthly subscription. Cancellation is available at any time but please give 2 weeks notice out of curtesy so spaces can be filled.

• Classes will run for 44 weeks a year. The monthly cost is calculated on that basis.

• Please arrive promptly for class. Latecomers will not be admitted after 5 past the hour. This is for everyone's safety and in consideration to the teacher and other class members.

• Phones must be on silent. Phone use is prohibited during class. 

• Spaces cannot be held in class if you are unable to commit but want to start again at a future date.

• Class subscriptions are non-refundable and non-transferable.

 

ONLINE CLASSES​​​

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• Online classes are via Zoom - a link will be provided once the class is booked.​

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CHOBHAM CLASSES

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• Classes are held at the Chobham Community Centre.

• If you are unable to make a class you have the option to 'make up' the class by attending another class,  subject to their being space. All swaps are via the Bee Inclined SwapBoard.​

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SUNNINGDALE CLASSES

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• Classes are held at the Sunningdale Heath Golf Club.

• You do not need to be a member of the Golf Club to join the classes.

• If you are unable to make a class you have the option to 'make up' the class by attending another class, subject to their being space. All swaps are via the Bee Inclined SwapBoard.

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CHANGES TO THE SCHEDULE

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• acb Pilates reserves the right to alter the schedule or cancel classes. Advance notification will be given whenever possible.

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PAYMENT

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• All payments must be made at time of booking.

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MEMBERSHIP PLANS

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• Membership Plans for 4 privates are valid for 42 days from the date on which payment is made.

• Membership Plans for 10 privates are valid for 120 days from the date on which payment is made.

 

• It is the clients responsibility to book in advance to ensure use of all the sessions within the validity period. Sessions cannot be guaranteed until a booking is made online.

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• All plans are non-refundable and non-transferable, and are only available for the use of one person. They cannot be frozen or extended.

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• acb Pilates reserves the right to change the validity of Membership Plans. Fair warning will be given to clients in writing.

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CANCELLATION POLICY/REFUND POLICY FOR PRIVATE SESSIONS

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• Classes are non refundable and non transferable. In person classes have the option to 'make up' any missed classes using the Swapboard.

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• Private sessions can be cancelled without charge up to 24 hours before the scheduled start time. For purchases with Packages, you will be recredited to the Package. For PAYG bookings, you will be refunded to your payment method.

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• Any cancellations within 24 hours of the scheduled start time will be charged the full amount.

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• Packages are non-transferable and non-refundable.

 

• In the event that a private session or class is cancelled by us, you will be offered a credit for another session or token for another class.

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YOUR CONTACT DETAILS

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• We will communicate with you via the email address you provide. It is your responsibility to ensure that your contact email is up to date. 

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DISCLAIMER

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• Pilates is a form of exercise. Please get sign off from your GP before commencing any new exercise regime. If you have an injury, please get sign off from your GP/osteo/physio before you start. 

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• Amy has undertaken many hours of Pilates training and has vast experience in working with injuries but does not have any medical training.

 

• All classes and private sessions are undertaken at the clients own risk.​